NEW QUESTION 1
CORRECT TEXT
What Fields does History Tracking not track?

Answer:

Explanation: Values are not tracked for: Long text area Multi-select picklists

NEW QUESTION 2
A single Sales Process can be assigned to multiple opportunity record types.

• A. True
• B. False

Answer: A

NEW QUESTION 3
Which of the following is not standard salesforce.com functionality?

• A. Email to lead
• B. Email to case
• C. Web to lead
• D. Web to case

Answer: A

NEW QUESTION 4
Files tab is available:

• A. By default
• B. Only after Chatter is enabled (from Setup > Customize > Chatter > Settings)

Answer: B

NEW QUESTION 5
CORRECT TEXT
Criteria based sharing rule is not available on which standard objects?

Answer:

Explanation: Not available for Lead, Campaign. Available for Accounts, Contact, Opportunity, Case

NEW QUESTION 6
CORRECT TEXT
What attribute of the component can be used to hide the related lists

Answer:

Explanation: Related List

NEW QUESTION 7
CORRECT TEXT
What is a custom Application?

Answer:

Explanation: Helps you store objects in 1 logical and easy to access location

NEW QUESTION 8
CORRECT TEXT
What is the name of the default public group to which all users are added?

Answer:

Explanation: All Internal Users

NEW QUESTION 9
CORRECT TEXT
What are the various ways of disabling Chatter?

Answer:

Explanation: To remove Chatter tab from the top horizontal bar, remove it from the 'Selected Tabs' from 'Customize My Tabs' from the '+' sign. To remove Chatter link altogether for all profiles, go to Setup -> Customize -> Chatter -> Settings and uncheck 'Enable'. Now Chatter link will not be available even if the '+' sign is clicked. To remove Chatter link altogether only for a specific profile, go to Setup -> Manage Users -> Profiles -> -> Objects and Tabs -> Chatter -> Edit and select'

NEW QUESTION 10
CORRECT TEXT
While creating an approval process and assigning the next approver using the hierarchy relationship field on user [Option’s exact name is “Automatically assign an approver using a standard or custom hierarchy field”], which is the standard user field available?

Answer:

Explanation: Manager

NEW QUESTION 11
CORRECT TEXT
Which are the 2 places where activities can be viewed?

Answer:

Explanation: on the associated records and on the Home tab

NEW QUESTION 12
CORRECT TEXT
Which are the 2 ways to mass delete records?

Answer:

Explanation: Using Apex Data Loader or from Setup -> Data Management -> Mass Delete Records

NEW QUESTION 13
'View All' has been checked at the profile level for a custom object Position. OWD is private of the Position object. A user will be able to view Position records owned by other users.

• A. True
• B. False

Answer: A

NEW QUESTION 14
Records can enter a step in an approval process based on

• A. Based on criteria
• B. If 'All records enter this step' checkbox is checked, then all records which have entered this approval process, would enter this step of the approval process
• C. Only A is valid
• D. Only B is valid
• E. Both A and B are valid.

Answer: C

NEW QUESTION 15
If the email id of an inactive user in Salesforce is changed then:

• A. An email is sent immediately to the new email id for verifying the new email id.
• B. An email is sent to the new email id for verifying the new email id only when the user is activated.
• C. An email is NOT sent to the new email id for verifying the new email id as the email idwas changed when the user was inactiv
• D. Such a mail would be sent only if the email id of an active user is changed.

Answer: C

NEW QUESTION 16
CORRECT TEXT
Which object allows creation of a hierarchical relationship with itself? (Data type: Hierarchy)

Answer:

Explanation: User object (From Setup -> Customize -> Users -> Fields -> New)

NEW QUESTION 17
When loading a new account using Apex Data Loader and specifying the owner id to whom the account should belong, under which of these cases, the data load will fail?

• A. The owner id is an invalid i
• B. There is no user in salesforce with this idi
• C. The owner id belongs to an inactive user.
• D. i only
• E. ii only
• F. both a and b

Answer: C

NEW QUESTION 18
CORRECT TEXT
Building Business Processes Describe the VLOOKUP Formula Function.

Answer:

Explanation: The VLOOKUP function returns a value by looking up a related value in a custom object. This function checks against a key and returns a value from that key. Similar to the VLOOKUP () function in Microsoft Excel. For example, users can check the state and zip code entered in a record against a table of states and zip codes to ensure that the state and zip code match.

NEW QUESTION 19
CORRECT TEXT
What is Salesforce CRM Content?

Answer:

Explanation: With Salesforce CRM Content you can organize, share, search, and manage content within your organization and across key areas of the Salesforce application. Content can include all file types, from traditional business documents such as Microsoft PowerPoint presentations to audio files, video files, Web pages, and Google docs.

Topic 3, Volume C

NEW QUESTION 20
CORRECT TEXT
What are the 3 types of custom tabs?

Answer:

Explanation: 1. Custom object tab
2. Web tab
3. Visualforce tab