NEW QUESTION 1
You have a Dynamics CRM organization.
You create a new entity named Question. You create a Quick Create form for the entity. You discover that when you create new records, the Quick Create form is not being used.
You need to ensure that the Quick Create form is used when you create new records. What should you do?

• A. Change the form order to list the Quick Create form first.
• B. Instruct users to access the form by using the CRM app for mobile devices.
• C. Enable Allow Quick Create for the entity properties.
• D. Change the security roles of the Quick Create form.

Answer: D

NEW QUESTION 2
You have the business units in a Dynamics CRM organization as shown in the following table.

You create a new security role named New Employee that is being used by all of the business units. Users in the Consumer Sales business unit who are assigned the role report that they fail to update records that they should be able to update.
You plan to update the security role so that the users can update the records. You need to identify in which business unit you must update the role.
Which business unit should you identify?

• A. Sales
• B. Root
• C. Enterprise Sales
• D. Service
• E. Consumer Sales

Answer: C

NEW QUESTION 3
You have a custom entity named Entity1 that has three activated business process flows named BPF2. BPF2. and BPF3,
You need to ensure that BPF2 in visible only to customer service representatives from the web client. What should you do?
What should you do?

• A. Branch the process flow.
• B. Configure security roles.
• C. Edit the process scope.
• D. Rename BPF2 to come before BPF1.
• E. Edit the definition of Entity1.

Answer: B

NEW QUESTION 4
You have a Dynamics CRM organization. Currently, users can view 50 records per page. You need to ensure that the users can view 250 records per page. What should you do?

• A. Instruct an administrator to configure the view settings, and then to share a view.
• B. Instruct the users to configure their options.
• C. Instruct the administrators to configure their options.
• D. Instruct the users to create custom views.

Answer: B

NEW QUESTION 5
At your company, a user named User1 uses Dynamics CRM Online. User1 leaves the company.
You need to prevent User1 from accessing CRM Online.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

• A. Reassign the records owned by User1.
• B. Disable User1 in CRM.
• C. Delete User1 from Microsoft Office 365.
• D. Revoke the Microsoft Office license.
• E. Revoke the CRM license.

Answer: AB

NEW QUESTION 6
You have a Dynamics CRM organization that contains two business units named Sales and Marketing.
You need to create a team to which you can assign security roles and that can contain users from the Sales business unit
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

• A. Create an owner team that belongs to the Sales business unit.
• B. Create an access team that belongs to the Sales business unit.
• C. Create an access team that belongs to the root business unit.
• D. Create an owner team that belongs to the root business unit.

Answer: AD

NEW QUESTION 7
You need to limit a user's ability to edit a specific field in a contact record. You enable field security on the field properties.
What should you do next?

• A. Create an access team template.
• B. Enable hierarchical security.
• C. Create a new security role.
• D. Create a field security profile.

Answer: D

NEW QUESTION 8
You have four sales managers. Each sates manager is located in a different business unit and is assigned the Sales Manager security role. The sales managers have access to the records of every sales user in their respective business unit and the subordinate business units.
You need to recommend a solution to provide the sales managers with access to all of the records created by the sales users across all of the business units. The solution must prevent access to the case records.
What should you include in the recommendation?

• A. the Sales Managers security role privileges set to Parent: Child Business Units
• B. the Position hierarchy
• C. the Manager hierarchy
• D. the security roles assigned to the sales managers from the root business unit

Answer: C

NEW QUESTION 9
You have a Dynamics CRM development environment and a Dynamics CRM production environment. In both environments, your account is assigned the System Customizer security role.
In the development environment, you create a custom solution that contains all of the project components deployed to the production environment. The custom solution contains an entity.
In the development environment, you open the project solution that you intend to deploy to the production environment.
You see the entity, but not the field.
You need to ensure that you can modify the field in the development environment. What should you do?

• A. Ask the system administrator to assign your user the System Administrator security role, and then modify the system field.
• B. In the project solution, add a field to the entity, and then make the modification.
• C. In the default solution, make the modification.
• D. Use the Add Sub Components action, add the field, and then make the modification.

Answer: C

NEW QUESTION 10
You have a user who must import a file every Monday. The file contains contacts from events the user attended during the weekend.
The events are scheduled every weekend for the next 18 months.
You need to prevent duplicate contacts from being created when the user Imports the contacts.
What should you do?

• A. Create a real-time workflow.
• B. Add a duplicate detection rule to the data map.
• C. Schedule a duplicate detection job.
• D. Apply a duplicate detection rule to the Import Data Wizard.

Answer: B

NEW QUESTION 11
You have a custom entity named Event Registration. Event Registration has a relationship with the contact entity.
You plan to add a field named Contact Phone to Event Registration.
You need to ensure that when a contact is added to an Event Registration record, the phone number of the contact is displayed in the Contact Phone field of the record. If the contact changes, the Contact Phone field must display the new phone number of the contact.
What should you use?

• A. a lookup field
• B. a business rule
• C. entity mapping
• D. a calculated field

Answer: D

NEW QUESTION 12
A user is creating a new workflow and accidentally sets the primary entity to Contract instead of Contact. You need to ensure that the primary entity of the workflow is set to Contact. What should you do?

• A. Instruct the user to deactivate the workflow, and then instruct a system administrator to change the primary entity.
• B. Instruct the user to assign the workflow to a system administrator, and then instruct the administrator to modify the primary entity.
• C. Instruct the user to deactivate the workflow, and then to change the primary entity.
• D. Instruct the user to delete the workflow, and then to create a new workflow.

Answer: A

NEW QUESTION 13
For the account entity, you need a form that can be opened by sales users only. You save a copy of the main contact form and you name the copy Sales form. What should you do next?

• A. Create a business rule.
• B. Add a web resource.
• C. Modify the Form Properties.
• D. Enable security roles.

Answer: C

NEW QUESTION 14
You have a Dynamics CRM Online organization.
You need to identify the maximum number of rollup fields that you can define for an entity by default-
What should you identify?

• A. 5
• B. 10
• C. 30
• D. 100

Answer: C

NEW QUESTION 15
You have a Dynamics CRM organization.
You create a custom entity named Real Estate Property.
You are creating a one-to-many (1:N) relationship between the account entity and Real Estate Property.
You need to identify what will occur by creating the relationship. What should you identify?

• A. A lookup field will be added to the account entit
• B. Nothing will be added to Real Estate Property.
• C. A lookup field will be added to Real Estate Propert
• D. A lookup field will be added to the account entity.
• E. A lookup field will be added to Real Estate Propert
• F. Nothing will be added to the account entity.
• G. A custom field will be added to Real Estate Propert
• H. A custom field will be added to the account entity.

Answer: D

NEW QUESTION 16
You have a Dynamics CRM organization.
You create an option set for a view. The option set contains the values configured as shown in the following table.

What is the default sort order of the labels?

• A. Two, One, Four, Three
• B. Four, On
• C. Three, Two '
• D. One, Two, Three, Four
• E. Two, One, Three, Four

Answer: C

NEW QUESTION 17
You use server-side synchronization for email in a Dynamics CRM organization.
An office assistant reports that he is unable to send email on behalf of his manager. The manager can send and receive email as expected.
You need to ensure that the office assistant can send email on behalf of the manager. What should you do?

• A. Instruct the office assistant to modify the Email settings in personal options.
• B. Reconfigure the outgoing configuration settings for the mailbox of the assistant.
• C. Edit the email server configuration.
• D. Instruct the manager to modify the Email settings in personal options.

Answer: C