CompTIA PK0-004 Exam Questions and Answers 2021

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NEW QUESTION 1
A project manager is working on the project charter. Which of the following phases does this describe?

  • A. Initiation
  • B. Planning
  • C. Execution
  • D. Closing

Answer: A

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 107

NEW QUESTION 2
A project has activities on the critical path that must be completed before other activities can start. Task A is dependent on Task C before Task D can be completed.
Task A requires task B to start.
Task B takes twice as long to complete as Task C.
Which of the following is the appropriate ordering of the critical path?

  • A. B, A, D
  • B. C, B, D, A
  • C. D, A, C
  • D. B, C, A, D

Answer: D

NEW QUESTION 3
Which of the following techniques modifies the schedule based upon resource constraints?

  • A. Critical Chain Method
  • B. Critical Path Method
  • C. Arrow Diagramming Method
  • D. Precedence Diagramming Method

Answer: A

NEW QUESTION 4
A project manager does not have enough time to complete several tasks on a critical path. The budget is a low concern. Which of the following should be used to complete the tasks on time?

  • A. Fast-track the tasks.
  • B. Utilize positive float.
  • C. Crash the schedule.
  • D. Remove the critical path

Answer: A

NEW QUESTION 5
Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process.
Which of the following conflict resolution techniques has the project manager utilized?

  • A. Smoothing
  • B. Forcing
  • C. Compromising
  • D. Avoiding

Answer: B

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 200

NEW QUESTION 6
Two team members approach a project manager with different ideas for completing a task. After listening to the team members' ideas, the project manager does not choose either one and requires both members to finish the task as originally planned. Which of the following conflict resolution techniques is the project manager applying?

  • A. Avoiding
  • B. Smoothing
  • C. Forcing
  • D. Compromising

Answer: B

Explanation: “Smoothing is a temporary way to resolve conflict. In this technique, the areas of agreement are emphasized over the areas of difference”
Excerpt From: Kim Heldman. “CompTIA Project+ Study Guide.” iBooks.

NEW QUESTION 7
A non-stakeholder approaches the project manager and asks if certain items can be added to a project that was started two months earlier. Which of the following constraints does this impact MOST?

  • A. Time
  • B. Schedule
  • C. Scope
  • D. Cost

Answer: D

NEW QUESTION 8
The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources.
Which of the following should the project manager do to obtain the resources?

  • A. The project manager should identify and document the reasons for the additional resources in a change request.
  • B. The project manager should hire additional resources temporarily to complete the project.
  • C. The project manager should terminate the project until additional resources are added to the project.
  • D. The project manager should ask the project team members to take on more tasks to complete the project on time.

Answer: A

NEW QUESTION 9
A company has determined it does not have the in-house capability to perform a project and wants to procure third-party services.
Which of the following documents will the company MOST likely release FIRST?

  • A. RFO
  • B. RFI
  • C. RFP
  • D. RFQ

Answer: B

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 300

NEW QUESTION 10
Which of the following is ADefinition of an RFP?

  • A. ADocument sent to potential vendors to solicit ABid for a project.
  • B. ADocument sent to potential vendors to request information for skills and experience for a project.
  • C. ADocument sent to potential vendors to request a commitment for a project.
  • D. ADocument sent to potential vendors to solicit information that excludes pricing information for a project.

Answer: A

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 300

NEW QUESTION 11
An industry leader may be joining the project team and can potentially provide additional expertise. Which of the following strategies should the project manager employ?

  • A. Exploitation
  • B. Acceptance
  • C. Validation
  • D. Transfer

Answer: C

NEW QUESTION 12
Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an example of:

  • A. Managing change
  • B. Fast tracking
  • C. Rolling wave planning
  • D. Crashing

Answer: B

NEW QUESTION 13
A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious
and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?

  • A. Forcing
  • B. Negotiating
  • C. Compromising
  • D. Avoiding

Answer: B

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 200

NEW QUESTION 14
A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor.
Which of the following terms describe this requirement?

  • A. Outsourcing
  • B. Business acquisition
  • C. Business process change
  • D. Internal reorganization

Answer: A

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 297

NEW QUESTION 15
A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to team?

  • A. Kickoff meeting
  • B. One-on-one meetings
  • C. Voice conferencing
  • D. Instant messaging

Answer: B

NEW QUESTION 16
A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries.
Which of the following documents should the project manager create?

  • A. Business case
  • B. Project charter
  • C. Scope statement
  • D. Project management plan

Answer: B

Explanation: References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 107

NEW QUESTION 17
A project team has determined it will need to source data from a system that was not part of the project scope. The role of the project manager is to analyze which of the following impacts?

  • A. Technical design, schedule, and budget
  • B. Business process impacts and resourcing
  • C. New software and hardware requirements
  • D. Schedule, budget, and quality

Answer: C

NEW QUESTION 18
A project team added a new member who has proprietary information about a competitor's product. The team member was suddenly removed from the project. Which of the following MOST likely occurred?

  • A. The company received a C&D.
  • B. A higher-priority project needed the expertise.
  • C. The new member did not sign an NDA.
  • D. An SLA prevented new team members.

Answer: A

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