NEW QUESTION 1
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

• A. Salesforce Authenticated Site
• B. Salesforce Unlimited
• C. Customer Community
• D. Platform Portal

Answer: C

NEW QUESTION 2
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?

• A. Mark old topics as Inactive and assign articles to the new active topics.
• B. Merge similar topics in Content Management.
• C. Delete existing topics and assign articles to newly created topics.
• D. Keep existing topics and reassign articles to newly created topics.

Answer: B

NEW QUESTION 3
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

• A. Register the Experience Cloud site as an Identity Provider in SAML settings.
• B. Create a Visualforce page that receives and validates the SAML assertion.
• C. Use the site login URL as an endpoint where SAML assertion is made.
• D. Create a Connected App with custom attributes before configuring SAML settings.

Answer: C

NEW QUESTION 4
Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.
Which tool should the Experience Cloud consultant recommend to make these changes?

• A. ExperienceBundle
• B. Experience Cloud Script Master
• C. Site Builder
• D. Lightning Builder

Answer: A

NEW QUESTION 5
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

• A. Experience Builder and Chatter
• B. Service Console and Service Channel
• C. Chat Agent Guided Setup Flow and Service Console
• D. Service Channel and Chatter

Answer: C

NEW QUESTION 6
Which two statements regarding data categories are true? Choose 2 answers

• A. Child roles cannot see more data categories than their parent rol
• B. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility.
• C. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
• D. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
• E. Translated articles will not follow the master article data categor
• F. Therefore, translated articles can beassigned to a different data category.

Answer: AB

NEW QUESTION 7
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their child companies.
Which functionality will meet the requirement best?

• A. Manually share cases.
• B. Move users who need case access to a higher level in the Role Hierarchy.
• C. Configure an External Account Hierarchy.
• D. Create a Sharing Set for the Account.

Answer: C

NEW QUESTION 8
Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company’s portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?

• A. The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
• B. The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template
• C. The Record Detail component is a custom component and was not configured correctly
• D. The Record Detail component will only show record details for the Case object.

Answer: A

NEW QUESTION 9
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator
Choose 2 answers

• A. Experience Cloud cannot be used for employee apps.
• B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
• C. Employee apps are only available in Unlimited Edition.
• D. Chatter posts related to a record will be available in the employee app as well as the main org.

Answer: CD

NEW QUESTION 10
Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

• A. Experience Tracker
• B. Customer Insights
• C. Community View
• D. Einstein Customer

Answer: B

NEW QUESTION 11
Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guest user access? Choose 3 answers

• A. Guest user external organization-wide default are always set to Private.
• B. Guest user can’t access records via manual sharing
• C. Guest user can’t records via manual existing records
• D. Guest user can’t be members of public groups or queues.
• E. Guest user external organization-wide defaults are always set to Public.

Answer: ABD

NEW QUESTION 12
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales? Choose 2 answers

• A. By automating partner entitlement assignment in Channel sales teams
• B. BY automating partner tiering in Channel sales hierarchy
• C. By automating partner lead routing
• D. By automating quoting with Salesforce CPQ

Answer: CD

NEW QUESTION 13
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers

• A. Assign external users as approvers on records and create a digital experience for those users.
• B. Assign external users as the co-owners on records and create a digital experience for those users.
• C. Add external users directly to approval queues and create a digital experience for those users.
• D. Assign external users Super User access on records and create a digital experience for those users,

Answer: AC

NEW QUESTION 14
How can Sharing Sets be used to share records with Customer Community users?

• A. Create one Sharing Set and add the objects to share in the Sharing Set.
• B. Create one Sharing Set, select the ‘All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set.
• C. Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set.
• D. Create one Set per object and add the Customer Community profiles to each Sharing Set.

Answer: A

NEW QUESTION 15
Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics. Which two permissions must be enabled for site users in Setup to accomplish this?
Choose 2 answers

• A. Create Topics
• B. Assign Topics
• C. Tags Allowed
• D. Member Can Access Topics

Answer: AB

NEW QUESTION 16
The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder. However, the admin is not able to create it from the contact record.
What could be two reason causing this issue? Choose 2 answers

• A. The Salesforce Administrator is not assigned a role in Salesforce.
• B. The Salesforce Administrator is not a member of the Partner Community
• C. The account record associated with the contact record is not enabled as a partner.
• D. The Salesforce administrator is not marked as a delegated administrator on the partner account.

Answer: AC

NEW QUESTION 17
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?

• A. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
• B. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
• C. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
• D. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.

Answer: B

NEW QUESTION 18
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers

• A. Assign a cloned standard site profile as the default for self-registration.
• B. Use a restrictive default profile to begin with.
• C. Create a separate profile for your self-service site and your partner portal.
• D. Assign the standard site profile as the default for self-registration.
• E. Use the same profile for your self-service site and your partner portal.

Answer: ABC

NEW QUESTION 19
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